Note:
This English translation of the German version of our General Terms and
Conditions („Allgemeine Geschäftsbedingungen“) solemnly applies if we
communicated with you in English and our contractual language was
English as well. In case of discrepancies between the German and the
English version, the German version shall prevail. Correspondingly,
please be advised to specifically note No. 12 of these General Terms and
Conditions.
1. Scope of ApplicationAll offers, sales, deliveries and other services of Wahtari GmbH (hereinafter also referred to as "Contractor") are based on the following terms and conditions (hereinafter also referred to as "GTC").
By
placing an order or accepting the goods or the contractual service on
the part of the customer or client (hereinafter also referred to as "Customer"),
these GTC shall be deemed accepted. They shall also apply to all future
business relations without the need for a renewed express written
agreement.
The Contractor shall
be entitled to amend and adapt these GTC during the term of the
contract with effect for the future if this becomes necessary for a
compelling reason, such as compelling operational reasons, the amendment
of laws or jurisdiction, or if exclusively new services of the
Contractor (such as the expansion of the offer by providing additional
services) are introduced. The Contractor shall send the amended terms
and conditions to the Customer in text form prior to the planned entry
into force and shall make special reference to the new provisions and
the date of entry into force. At the same time, the Contractor shall
grant the Customer a reasonable period of at least four (4) weeks to
declare whether it objects to the amended terms and conditions. If no
objection is made within this period, which shall commence upon receipt
of the notice in text form, the amended terms and conditions shall be
deemed agreed. The Contractor shall separately inform the Customer at
the beginning of this period of this legal consequence, i.e. the right
to object, the objection period and the significance of silence. This
right to amend and adapt does not include the price specified in the
contract or any other substantive condition related to the nature,
format, quality or quantity of the data to be shared within the meaning
of Regulation (EU) 2023/2854 (hereinafter also referred to as "Data Act”).
Deviating
terms and conditions of the Customer that are not expressly
acknowledged in writing by the Contractor shall not be binding, even if
the Contractor has not expressly objected to them.
2. Offers, Conclusion of Contract and Subject Matter of Contract
All offers are non-binding and subject to change until written confirmation of order.
Drawings,
illustrations, dimensions, weights and other performance data, in
particular in brochures, performance descriptions or documents provided
to the Customer, shall only be binding if this is expressly agreed in
writing or those are expressly handed over in conjunction with these GTC
by the Contractor. In this case they are an integral part of the
contract.
In the event that
products to be delivered by the Contractor contain AI-supported software
for camera-based quality control (hereinafter the "SOFTWARE"),
the Customer acknowledges that the functional scope of the SOFTWARE is
bindingly and conclusively derived from the performance description
agreed between the parties. Furthermore, the Customer acknowledges that
the SOFTWARE's decisions (hereinafter the "Predictions")
for the respective application are merely assumptions made on the basis
of probabilities and whose quality depends in particular on the quality
of the data points fed in by the Customer.
The
contractual scope of services of the SOFTWARE therefore explicitly does
not include the correctness of the predictions. The use of the SOFTWARE
cannot replace a human decision.
If
a financing offer is made to the Customer in addition to the purchase
offer, this is always made under the reservation that the financing is
taken over by the participating financier. If the latter rejects the
Customer's request, the Contractor is free to withdraw from the offer or
order or to insist on fulfillment by the Customer, even without
justification.
3. Delivery and Performance Period
In
the event of non-delivery by a pre-supplier for which the Contractor is
not responsible, the Contractor shall be entitled to withdraw from the
contract. In this case, the Contractor shall immediately inform the
Customer of the non-availability of the goods and immediately refund any
consideration already paid.
Delivery
dates or deadlines are approximate and non-binding, unless the
contracting parties have expressly agreed otherwise in writing.
The
Contractor shall not be responsible for delays in delivery and
performance due to force majeure (e.g. operational disruptions due to
fire, water and similar circumstances, failure of production facilities
and machinery, strike and lockout, lack of material, energy, transport
facilities, pandemics, governmental interventions) and due to
unforeseeable events which make it significantly more difficult or
impossible for the Contractor to provide the contractual service, even
if they occur at suppliers or their sub-suppliers, even in the case of
bindingly agreed deadlines. They shall entitle the Contractor to provide
the delivery or the contractual service at a later date, taking into
account the duration of the delay plus a reasonable start-up period. The
Customer shall be informed immediately of the occurrence of such a
delay.
Should the delay
continue for an unreasonably long period, either party to the contract
may withdraw from the contract without substitute performance.
If
the Contractor is unable to meet the delivery date agreed in writing
for any other reason, the Customer shall give the Contractor written
notice of default and grant a period of grace appropriate to the nature
and scope of the performance, unless the performance is determined by a
specific calendar date. Compliance with the delivery deadline shall be
subject to the fulfillment of all contractual obligations on the part of
the Customer.
The Contractor
shall be entitled to make partial deliveries and render partial services
insofar as they are reasonably acceptable for the Customer.
In
case of non-collection of goods to be collected by the Customer or in
case of refused acceptance, the Contractor shall be entitled to refuse
performance of the contract and to claim damages in the amount of 10% of
the purchase price after one written request for collection with a
reasonable period of time. The amount of damages may be set higher or
lower if one party proves higher or lower damages.
4. Transfer of Risk
In
the case of the delivery of goods, the shipment shall be made for the
account and at the risk of the Customer, i.e. the risk of accidental
loss and accidental deterioration of the goods shall pass to the
Customer as soon as the goods have been handed over to the forwarder,
the carrier or any other person or institution designated to carry out
the shipment. This shall also apply irrespective of whether the shipment
is made from the place of performance and who bears the shipping costs.
If
the goods are ready for shipment and the shipment or acceptance is
delayed for reasons for which the Customer is responsible, the risk
shall pass to the Customer upon receipt of the notice of readiness for
shipment. Storage costs shall be borne by the client.
5. Delivery, Acceptance
When
delivering, it is assumed that the vehicle can drive directly up to the
building and unload. Additional costs caused by further transport
routes or due to difficult access from the vehicle to the building shall
be charged separately. Transportation of any goods by the Contractor
will not be made beyond the ground floor. If the execution of the work
by the Contractor or the persons commissioned by him is hindered by
circumstances for which the Customer is responsible, the corresponding
costs (e.g. working time and transportation expenses) shall be invoiced.
Acceptance
of the delivery and performances shall take place immediately after
reported completion. This shall also apply to self-contained partial
deliveries or partial services.
6. Warranty
If
the delivery or service is defective, the Contractor may remedy the
defect. If the rectification of defects fails twice after a reasonable
deadline, the Customer may choose to rectify the defect itself and
demand reimbursement of the necessary expenses. The Customer shall also
be entitled to demand rescission of the contract instead of a reduction.
In all other respects, the Customer's claims based on defects in the
purchased goods shall be governed by the statutory provisions within the
statutory time limits, unless otherwise agreed in writing between the
parties.
The Customer shall
notify the Contractor in writing of any defects without delay, but no
later than 10 days after delivery or performance of the contractual
service. Defects which cannot be discovered within this period even
after careful inspection shall be notified to the Contractor in writing
immediately after discovery. The inspection and notification obligations
of § 377 of the German Commercial Code (HGB) concerning the Customer as
a merchant shall remain unaffected by this.
The
defective contractual supplies or services shall be kept available by
the Customer for inspection by the Contractor in the condition in which
they are at the time of the discovery of the defect. The removal of the
defect as well as any other processing of the contractual deliveries or
services by others than the Contractor as well as a violation of the
above obligations shall exclude any warranty claim against the
Contractor.
The Contractor
warrants that its performance at the time of acceptance has the
contractually agreed quality and is suitable for the use presumed under
the contract or for normal use and has a quality which is customary for
works of the same kind and which the Customer can expect according to
the nature of the work. For software supplied by the Contractor, agreed
quality means that the software complies with the agreed performance
description(s).
Claims for
defects shall not exist in the event of natural wear and tear or damage
resulting from incorrect or negligent handling. If the Customer carries
out improper repair work or modifications, there shall also be no
liability claims for these and the resulting consequences.
Furthermore,
a warranty is excluded if the operating and assembly instructions
handed over to the Customer have not been provable complied with. Claims
for damages under the Act on Liability for Defective Products
(ProdHaftG) shall remain unaffected.
The
assignment of warranty claims to third parties is generally excluded.
If the Customer sells the goods delivered by the Contractor to third
parties, he shall be prohibited from referring to the Contractor on
account of the associated statutory or contractual warranty claims.
Notices
of defects shall not affect the due date of the purchase price claim,
unless their justification has been acknowledged by the Contractor in
writing or has been legally established. If the Customer acquires
several devices in one contract or if he acquires a system consisting of
several devices, it shall be agreed upon placing the order that a claim
for reduction or withdrawal shall in principle only exist for the
individual device affected by defects, but not for all devices or the
entire system, unless the devices have all been sold belonging together
and the defective device cannot be separated from the others without
disadvantage for the Customer.
In
the event that the Customer purchases a system of interconnected
devices (network), the Customer warrants that it will only use suitable
(network-compatible) software in accordance with the manufacturer's
license terms. Otherwise, he releases the contractor from the warranty.
The Customer agrees that the Contractor may log and store the
installation data at the time of delivery.
7. Liability
The
Contractor shall be liable without limitation for damages due to
intentional or grossly negligent acts, culpable injury to body, life
and/or health, in the event of breach of a warranty expressly designated
as a "guarantee", and in the event of mandatory statutory liability
under the Product Liability Act.
In
cases other than those described in the preceding paragraph, the
Contractor's liability for the ordinarily negligent breach of a material
contractual obligation, the fulfillment of which is necessary for the
achievement of the purpose of the contract and on the fulfillment of
which the Client may therefore regularly rely, shall be limited to the
damage foreseeable at the time of the conclusion of the contract and
typical for the contract. The liability for damages foreseeable at the
time of the conclusion of the contract and typical for this type of
contract is limited in total to 1.5 times the gross purchase price of
the respective individual object of purchase.
In all other cases, the Contractor shall not be liable for ordinary negligence.
The
above liability provisions shall also apply in favor of the
Contractor's bodies, employees, representatives and/or vicarious agents.
8. Retention of Title
Until
all claims to which the Contractor is entitled against the Customer for
any legal reason now or in the future have been satisfied, the
Contractor shall retain title to the delivered goods. The Customer may
not dispose of the goods delivered under retention of title, in
particular may not sell them, gift them, pledge them or assign them as
security. If the contractual delivery or service is provided for a
business operation maintained by the Customer, the goods may be resold
in the ordinary course of business. In this case, the Customer's claims
against the purchaser arising from the sale shall already now be
assigned to the Contractor; if the value of the securities existing for
the Contractor exceeds its claims against the Customer by more than 20%
in total, the Contractor shall be obliged to release the securities of
its choice to this extent at the Customer's request.
The
Customer shall be obliged to adequately insure the goods against fire,
water, theft and burglary for the duration of the retention of title. If
necessary, he shall assign the insurance claims to the Contractor in
the amount of the value of the goods or in the amount of the outstanding
claims.
Processing or
transformation of the delivered goods shall always be carried out for
the Contractor as manufacturer. If the (co-)ownership of the Contractor
expires due to combination, it is already agreed now that the
(co-)ownership of the Customer in the resulting uniform item shall pass
to the Contractor in proportion to the value (invoice value). The
Customer shall keep the (co-)ownership of the Contractor free of charge.
In
the event of access by third parties, in particular by bailiffs, to the
reserved goods, the Customer shall be obliged to point out the
(co-)ownership of the Contractor and to notify the Contractor without
delay.
In the event of a breach
of contract by the Customer, in particular in the event of default in
payment, the Contractor shall be entitled to take back the reserved
goods at the Customer's expense or, if applicable, to demand assignment
of the Customer's claims for return against third parties. The taking
back or seizure of the reserved goods by the Contractor shall not
constitute a withdrawal from the contract.
Property
rights and copyrights to cost estimates, drawings, drafts and
calculations prepared by the Contractor shall remain reserved. Such
documents may neither be duplicated nor made accessible to third parties
without the consent of the Contractor.
9. Regulations governing the use of data by the Contractor
9.1 Generation of data
The
Customer acknowledges that the use of the products and services
provided by the contractor (including the SOFTWARE) may generate and/or
store data within the meaning of Art. 2 No. 1 Data Act (hereinafter
“DATA”). With regard to the use of DATA by the contractor, the parties
agree as follows:
9.2 Agreed use of non-personal DATA by the contractor
9.2.1 The
Contractor shall receive a permanent, free of charge, spatially and
content-wise unrestricted right to use all DATA that is not personal
data for its own operational purposes, which right may be sublicensed
within the scope of Section 9.3. This includes, in particular, use
(a) for the fulfillment of agreements with the Cutomer or activities in connection with such agreements;
(b)
to provide support, warranty, guarantee, or similar services, or to
evaluate claims by the Customer, the Contractor, or third parties (e.g.,
regarding product malfunctions) in connection with the product or
related service;
(c) to
monitor and maintain the function, security, and reliability of the
product or related service and to ensure quality control;
(d) to improve the functionality and further develop all products or related services offered by the Contractor;
(e)
to develop new products or services, including solutions for or through
artificial intelligence (AI), by the Contractor, by third parties
acting on behalf of the Contractor, in cooperation with other parties,
or through special purpose entities (e.g., joint ventures);
(f)
to aggregate this DATA with other data or create derived data for any
lawful purpose, including with the aim of selling or otherwise making
such aggregated or derived data available to third parties, provided
that this data does not enable the identification of the specific DATA
transmitted by the connected product to the Contractor, or that third
parties cannot derive this DATA from the data set.
9.2.2
The Contractor undertakes not to use the DATA to gain insights into the
economic situation, assets, and production methods of the Customer or
into the use of the product or related service by the Customer in any
other way that could adversely affect the economic position of the
Customer in the markets in which it operates. The Contractor shall not
use the DATA, in particular that which contains trade secrets, sensitive
business data, or information protected by intellectual property rights
of the Customer, in a manner that significantly harms the legitimate
interests of the Customer.
9.3 Disclosure of non-personal DATA to third parties and use of processing services
9.3.1 The Contractor may disclose DATA that is not personal data to third parties if:
(a) the data is used by third parties exclusively for the following purposes:
i) to assist the Contractor in achieving the purposes permitted under Section 9.2;
ii) to achieve the purposes permitted under Section 9.2 in cooperation with the Contractor or through special purpose entities;
and
(b) the Contractor contractually obliges the third party:
i) not to use the DATA for purposes or in a manner that exceeds the permitted use under clause 9.3.1 (a) above;
ii) to comply with the provisions of Section 9.2.2; and
iii) not to disclose such data unless the Customer gives its general or specific consent to such disclosure or the disclosure of the data is necessary in the interests of the Customer in order to fulfill this agreement or an agreement between the third party and the Customer.
9.3.2 The Contractor may at any time use processing services, e.g., cloud computing services (including Infrastructure as a Service, Platform as a Service, and Software as a Service), hosting services, or similar services to achieve the purposes agreed in Section 9.2. The third parties may also use such services to achieve the purposes agreed in Section 9.3.1 (a).
9.4 Use and disclosure of personal data by the Contractor
The
Contractor may use, disclose to third parties, or otherwise process
personal data on the basis of Regulation (EU) 2016/679 (GDPR), BDSG, and
other applicable data protection laws and under the conditions set
forth therein.
10. Prices and Terms of Payment
The
prices are net prices plus the statutory value added tax. Delivery and
transport costs shall be charged separately, where applicable.
In
the case of agreements containing delivery and performance periods of
more than four months after conclusion of the contract, the Contractor
shall be entitled to enter into negotiations on new price agreements.
Unless
otherwise expressly agreed in writing, all services, including partial
services, shall be paid for without any deductions within 14 days of
their performance or invoicing. Unless otherwise agreed, a down payment
of 25% of the order value shall be made upon conclusion of the contract.
The
client shall only be entitled to offset or withhold payment in the case
of counterclaims that have been legally established or are undisputed.
Significant
deteriorations in the Customer's creditworthiness shall entitle the
Contractor to demand advance payments or the provision of security.
If
the Customer fails to comply with the payment agreements made, the
Contractor shall be entitled to set a grace period and, after its
expiry, to withdraw from the contract and claim damages.
11. Statute of Limitations
Claims
of the Customer due to a defect of the goods are excluded in case of
sale of used goods. In the case of the purchase of new goods, claims of
the Customer due to defects shall become time-barred within twelve
months after their occurrence, unless the Contractor has fraudulently
concealed the defect. The statutory limitation period for claims for
damages by the Customer shall remain unaffected.
12. Place of Performance, Place of Jurisdiction
If
the parties are merchants, legal entities under public law or special
funds under public law, the place of performance for payment and
delivery and the place of jurisdiction shall be the Contractor's
registered office. The Contractor shall also be entitled to sue the
Customer at the latter's registered office.
The
law of the Federal Republic of Germany shall apply to the exclusion of
the provisions of the UN Convention on Contracts for the International
Sale of Goods (CISG).
13. Amendments and Collateral Agreements
Supplements,
amendments and ancillary agreements must be in writing to be effective;
the same shall apply to any waiver of this written form requirement.
The precedence of individual contractual agreements between the parties
after conclusion of the contract shall remain unaffected.
14. Severability clause
Should
individual provisions of these GTC be or become invalid in whole or in
part, or should there be a gap in the conditions, the validity of the
remaining provisions shall not be affected.
In
the event of the invalidity of a provision, the parties shall be
obliged to cooperate in the creation of provisions by means of which an
economic success which comes as close as possible to the invalid
provision can be achieved in a legally effective manner.